Help for Supporters

General

• How does GiveNow work?
• How do I create a giving plan?
• How much of my donation will go to the organisation?
• How secure is GiveNow?
• What is GiveNow's privacy policy?
• Does GiveNow accept donations of goods?

Your MyGiving account

• What is a MyGiving account?
• How do I update my credit card or bank details?
• How do I cancel my regular donation?
• How do I manage my regular donation?
• How do I update my contact details?
• How do I change my password?

Making donations

• How do I make a donation?
• What do I do if I have trouble donating?
• Do I need to create an account to make a donation?
• What is GiveNow’s platform fee?
• Does GiveNow issue an end of financial year (EOFY) tax summary?
• Will my donation be tax deductible?

See all 12 articles

Purchasing tickets

• How do I purchase tickets to an event?
• What are the payment options available for purchasing a ticket?
• How do I manage my event tickets?

Purchasing memberships

• How do I purchase a membership?
• What are the payment options available for purchasing a membership?
• How do I manage my membership?
• Where do I find my statement of membership entitlements?
• How does membership auto-renewal work?
• How do I change from an auto-renewal membership to a manual membership?

See all 7 articles