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Help for Supporters

Whether you're updating your payment details or accessing your end-of-financial-year statements, we've got you covered.

General

  • How does GiveNow work?
  • How much of my donation will go to the organisation?
  • Can I create a peer-to-peer fundraiser on GiveNow?
  • Does GiveNow accept donations of goods?
  • How do I develop a giving plan?
  • Why can't I find the organisation I want to donate to?
See all 10 articles

Manage your MyGiving account

  • What is a MyGiving account?
  • How do I update my credit card or bank details?
  • Where can I find my previous donations and receipts?
  • How do I cancel my regular donation?
  • How do I change the amount or frequency of a regular donation?
  • How do I redownload my tickets?
See all 13 articles

Making donations

  • How do I make a donation?
  • How does GiveNow issue my donation receipt?
  • Will my donation be tax deductible?
  • What does it mean if I opt to be an anonymous donor?
  • Does GiveNow issue an end of financial year (EOFY) tax summary?
  • What are the platform fees?
See all 14 articles

Purchasing memberships

  • How do I purchase a membership?
  • What are the payment options available for purchasing a membership?
  • Where do I find my statement of membership entitlements?
  • How does the auto-renewal process work?

Purchasing tickets

  • What are the payment options available for purchasing a ticket?
  • How do I purchase tickets to an event?
  • How can I see my upcoming events?

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