General
- How does GiveNow work?
- How much of my donation will go to the organisation?
- Can I create a peer-to-peer fundraiser on GiveNow?
- Why can't I find the organisation I want to donate to?
- Does GiveNow accept donations of goods?
- How do I develop a giving plan?
Manage Your MyGiving Account
- What is a MyGiving account?
- How can I change my password?
- How do I update my contact details?
- How do I update my credit card or bank details?
- Where can I find my previous donations and receipts?
- How do I cancel my regular donation?
Making Donations
- How do I make a donation?
- Do I need to create an account to make a donation?
- Can I make a one-off donation with direct debit?
- Can I donate if I live internationally (outside Australia)?
- Will my donation be tax deductible?
- How does GiveNow issue my donation receipt?
Purchasing Tickets
Purchasing Memberships
- How do I purchase a membership?
- What are the payment options available for purchasing a membership?
- How does the auto-renewal process work?
- How do I change from an auto-renewal membership to a one-off manual membership?
- My organisation has uploaded my membership to GiveNow - what next?
- Where do I find my statement of membership entitlements?