Through your MyGiving account, you can change the amount, frequency, date, and payment details of a regular donation. You can also set an end date so the donation stops automatically. If you want to cancel a regular donation altogether, see How do I cancel my regular donation?
Don't know your MyGiving login?
A MyGiving account is created for you automatically when you make a donation through GiveNow. The account uses the email address you entered at the time of your donation. If you have never logged in or are unsure whether you have an account, go to the MyGiving login page and select Forgotten password? to set a password and access your account.
Update your regular donation
- Log in to MyGiving.
- Go to Regular Donations, located under Donations in the left-hand menu.
- Select Manage next to the regular donation you want to update.
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Update the fields you want to change. You can adjust any of the following:
- Amount: Enter a new donation amount. You can also choose whether to cover the platform fee.
- Donation Frequency: Select how often the donation is processed, such as weekly, fortnightly, or monthly.
- Date of next donation: Change when your next donation will be processed.
- Would you like this donation to be ongoing?: Clear this checkbox to set an end date. Your regular donation will stop automatically on the date you choose.
- Select Save to apply your changes.
Update your payment details
You can also update the credit card or bank account used for a regular donation from the same Manage screen. In the Update Payment Details section, select Update and enter your new payment information. For a full guide, including how to update payment details for memberships, see How do I update my credit card or bank details?