How do I manage my membership?

In your MyGiving account, you can view your memberships, update your contact and payment details, download receipts, and cancel a membership.

View your memberships

1. Log in to MyGiving.
2. Go to My Memberships, located under Memberships in the left-hand menu.
3. You will see your current memberships, including the organisation name, membership type, and renewal date.
   

Update your details or download receipts

1. Log in to MyGiving.
2. Go to My Memberships, located under Memberships in the left-hand menu.
3. Select Manage next to the membership you want to update.
4. On the Manage page:
   • Under Details, select Update to edit your contact details or answers to questions the organisation has set.
   • Under Payment and Renewal, select Update to change your credit card details for future renewals.

   • Under Receipts, download your membership payment receipts.

     

Cancel your membership

1. Log in to MyGiving.
2. Go to My Memberships, located under Memberships in the left-hand menu.
3. Select Manage next to the membership you want to cancel.

4. At the top of the Manage page, select Cancel membership.

   

5. In the confirmation window, select Confirm to cancel your membership.

Your membership receipts will remain available in My Memberships after cancellation.

If you would like to switch from automatic renewal to manual renewal instead of cancelling, see How do I change from an auto-renewal membership to a manual membership?