How do I close a Membership?

You can close a membership if you no longer want to attract new members or retain renewing members for that membership type. 

Please note that there is a Hide/Show function available for both Memberships and Membership types, that allows you to pause entire campaigns or simply to pause purchases of a specific membership type. 

Close a Membership or Type

1. Log in to OrgHQ. 
2. Go to Manage Memberships, located under Memberships in the OrgHQ menu.
3. Find the Active Membership or Membership Type that you wish to close.
4. Use the dropdown menu to the right of the Edit button and select Close.
5. Confirm that you wish to Close the Membership or Type.
   • Closing a Membership will close all the Types that belong to that Membership.
   • Closing a Membership Type will only close that one Type from displaying on the purchase form.
6. The Membership or Type will now display as Closed on the Manage Memberships dashboard.

Only a GiveNow team member can reopen a Closed membership; contact us at service@givenow.com.au.