The Hide/Show function, available for both Memberships and Membership Types, allows you to pause entire programs or simply to pause purchases of a specific membership type. This saves you from having to re-create annual or other periodic membership campaigns. You can hide a Membership or Membership Type when you want to put a hold on new memberships and then update to show it when you are ready to re-commence the membership drive.
Membership renewals for a hidden Membership Type will continue to process (however changing the Membership name will change the membership receipt, so this is worth taking into account).
Example: You offer a National Membership, with Membership types Adult, Child, or Family. You can hide all National Memberships or choose to hide only the National Membership for Adults for a time.
Hide a Membership or Type
- Log in to OrgHQ.
- Go to Manage Memberships, located under Memberships in the OrgHQ menu.
- Find the Active Membership or Membership Type that you wish to hide.
- Use the dropdown menu to the right of the Edit button and select Hide.
- Confirm that you wish to Hide the Membership or Type.
- Hiding a Membership will hide all the Types that belong to that Membership.
- Hiding a Membership Type will only hide that one Type from displaying on the purchase form.
- The Membership or Type will now display as Hidden (Active) on the Manage Memberships dashboard.
Show a Membership or Type
- Log in to OrgHQ.
- Go to Manage Memberships, located under Memberships in the OrgHQ menu.
- Locate the Hidden (Active) Membership or Membership Type that you wish to show.
- Use the dropdown menu to the right of the Edit button and select Show.
- Confirm that you wish to Show the Membership or Type.
- Showing a Membership will show that Membership, but will not automatically show hidden Membership Types.
- Showing a Membership Type will only show that one Type. If the overarching Membership is Hidden (Active), the Membership Type will not be visible for purchase from your public page.
- The Membership or Type will now display as Active on the Manage Memberships dashboard.