GiveNow offers three plans to organisations:
- Starter, a basic offering with no platform fees for not-for-profit organisations with uncomplicated needs;
- Basic, a mid-tier offering for those who need a few more bells and whistles (customised default donation amounts; ability to prompt donors to cover fees); and
- Pro, for organisations that want all the bells and whistles (ability to embed forms on their own website; integrations; permissions).
From December 1, new fees will be applied on GiveNow.
|Setup or Ongoing Fee||None||None||None|
|Platform Fee (Per transaction)||0.00%||2.40%||3.25%|
|Platform-Fee Cover Available*||❌||✅||✅|
|Credit Card Merchant Fee (Per transaction)||
Donation made to DGR Organisation:
Visa/Mastercard = 0.30% - 0.35%
All other transactions:
Visa/Mastercard = 0.70% - 0.90%
* Platform-Fee Cover enables people to cover the platform fee at the time of payment. Our research shows that when offered, the majority of people choose to cover the fee.
|OrgHQ Fundraising Portal||✅||✅||✅|
|Time Limited or Unlimited Causes||✅||✅||✅|
|One-off and Monthly Payment Options||✅||✅||✅|
|Visa, Mastercard, Amex & Direct Debit||✅||✅||✅|
|Other Ways to Give Listings||✅||✅||✅|
|Peer-to-peer Fundraising (CrowdRaiser)||✅||✅|
|Access Real-time Donation Data||✅||✅|
|Access Real-time Contact Data||✅||✅|
|Additional Recurring Payment Cycles||✅||✅|
|Customise Default Donation Amounts||✅||✅|
|Customise Receipt Emails||✅||✅|
|Prompt Payers to Cover Platform Fee||✅||✅|
|Embed Donation Form on Websites||✅|
|Add Users & Set Permission Levels||✅|
|Salesforce Integration (Coming Soon)||✅|
Upgrading or Downgrading plans is easy and can be done directly through OrgHQ.
- Log in to your OrgHQ account
- In the left-hand side menu, select 'Details' and then 'Change Plan'
- Select which plan you would like to upgrade/downgrade to
- If you would like to downgrade, you will be guided on whether you need to close or stop anything first (for example, you might need to close some causes before downgrading)