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GiveNow Plans

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Jarred
  • Updated

GiveNow offers three plans to organisations:

  • Starter, a basic offering with no platform fees for not-for-profit organisations with uncomplicated needs;
  • Basic, a mid-tier offering for those who need a few more bells and whistles (customised default donation amounts; ability to prompt donors to cover fees); and
  • Pro, for organisations that want all the bells and whistles (ability to embed forms on their own website; integrations; permissions).

Pricing

From December 1, new fees will be applied on GiveNow.

  Starter Basic Pro
Setup or Ongoing Fee None None None
Platform Fee (Per transaction) 0.00% 2.40% 3.25%
Platform-Fee Cover Available* ❌ ✅ ✅
Credit Card Merchant Fee (Per transaction)

Donation made to DGR Organisation:

Visa/Mastercard = 0.30% - 0.35%
Amex = 1.43%
Direct Debit = 0.00%

All other transactions:

Visa/Mastercard = 0.70% - 0.90%
Amex = 1.43%
Direct Debit = 0.00%

* Platform-Fee Cover enables people to cover the platform fee at the time of payment. Our research shows that when offered, the majority of people choose to cover the fee.

Features

  Starter Basic Pro
Cause Limit 1 2 Unlimited
OrgHQ Fundraising Portal ✅ ✅ ✅
Time Limited or Unlimited Causes ✅ ✅ ✅
One-off and Monthly Payment Options ✅ ✅ ✅
Visa, Mastercard, Amex & Direct Debit ✅ ✅ ✅
Other Ways to Give Listings ✅ ✅ ✅
Automated Receipts ✅ ✅ ✅
Remittance Reports ✅ ✅ ✅
Real-time Analytics ✅ ✅ ✅
Peer-to-peer Fundraising (CrowdRaiser)   ✅ ✅
Access Real-time Donation Data   ✅ ✅
Access Real-time Contact Data   ✅ ✅
Additional Recurring Payment Cycles   ✅ ✅
Customise Default Donation Amounts   ✅ ✅
Customise Receipt Emails   ✅ ✅
Prompt Payers to Cover Platform Fee   ✅ ✅
Embed Donation Form on Websites     ✅
Add Users & Set Permission Levels     ✅
Salesforce Integration (Coming Soon)     ✅

 

Changing Plans

Upgrading or Downgrading plans is easy and can be done directly through OrgHQ.

  1. Log in to your OrgHQ account
  2. In the left-hand side menu, select 'Details' and then 'Change Plan'
  3. Select which plan you would like to upgrade/downgrade to
  4. If you would like to downgrade, you will be guided on whether you need to close or stop anything first (for example, you might need to close some causes before downgrading) 

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