You can log in to OrgHQ to edit the text content of the email that is sent to donors with their receipt immediately after a donation is confirmed. The official receipt which is sent as a PDF attachment cannot be edited.
Edit email content
- Log in to OrgHQ.
- Go to Manage Causes, under Causes & Donations in the OrgHQ menu and select Edit next to the Cause.
- In the Settings tab, find the Donations & receipts section.
- Edit the text of the Receipt email, making sure to keep the Fields that personalise the email for the donor (e.g. First Name, Donation Amount, Organisation Name, Cause Name, Cause Text - this field is based on the text in your Cause Description and can be edited in the Cause on the Display tab).
- Select Save to apply your changes and keep editing, or Save and Close to exit.