GiveNow supports JPG and PNG images across the platform. Below are the recommended specifications for each image type. As a general rule, use clear, landscape-oriented images where applicable. Avoid uploading very large files (as this can affect page load time) or very small ones (which may appear blurry).
Image specifications by type
| Image type | Minimum size | Ratio | Notes |
|---|---|---|---|
| Cause cover image | 828 x 460 px | 1.8:1 | Landscape. Can be cropped on upload. Avoid text, as the image may be cropped in some views. |
| Event cover image | 828 x 460 px | 1.8:1 | Landscape. Cannot be cropped on upload, so crop your image before uploading. |
| Membership cover image | 828 x 460 px | 1.8:1 | Landscape. Cannot be cropped on upload, so crop your image before uploading. |
| Organisation banner (profile page) | 800 x 310 px | 2.6:1 | Landscape. Appears on your organisation's profile page and is used as the default cover image for new causes. Centre the main subject vertically, as the image may be cropped on different screen sizes. |
| Organisation logo | 130 x 130 px | 1:1 (square) | Appears on your profile page and all public pages (causes, events, memberships). If your logo is not square, crop it onto a white background before uploading. |
| Donation gift card image | 1754 x 2485 px | Portrait | Used for custom donation gift cards. See How do I create custom donation gift cards? |
Tips for choosing images
- Use high-quality photos that represent your organisation's work or mission.
- Avoid including text in cover images — it may be cropped or become unreadable on smaller screens.
- If an image needs to work across both the GiveNow website and an embedded form, test how it displays in both contexts.
- Keep file sizes reasonable. A large image will not display any better than a correctly sized one, and may slow down your page.
Where to update your images
- Cause cover image: How do I update the cover photo for a cause?
- Organisation banner and logo: How do I update my organisation's profile page?
- Organisation logo: How do I upload or change my organisation's logo?
- Donation amount images: How do I customise my donation form?