GiveNow account administrators can create causes in OrgHQ. Your organisation and your cause must both be approved by GiveNow before the cause can go live and receive donations. Organisation approval usually takes two business days, and cause approval usually takes one business day.
Looking for tips and suggestions on creating an cause that attracts donations? Check out this Help Centre article.
Note: The number of active causes you can have depends on your plan. Starter and Basic plans allow up to two active causes. Pro plan allows unlimited active causes. An active cause is any cause with an Approved or Hidden status — Hidden causes are no longer visible on GiveNow but may still be receiving regular donations.
List a new cause
- Log in to OrgHQ.
- Select Add new cause in the Cause and donations tile on the Overview page OR go to Manage causes, under Causes & donations in the left-hand menu.
- Select Add new cause in the top right of the screen.
- Complete the details across the Display, Donation form, and Settings tabs. Make sure all fields marked with a red asterisk are filled in. Select Save and Continue to proceed from one tab to the next.
- After completing the Settings tab, you will go to the Preview and Submit page. Review your cause, then select Submit at the top right. If you need to make changes, select Back & Edit at the top left.
- After you submit your cause, the GiveNow team will review it within two business days and contact you if anything needs to be changed. Once your cause has been approved, you will receive an email notification and can start collecting donations.
If you are on the Pro plan and need to add other users who can create or edit causes, see How do I manage users in OrgHQ?