This is the fee we charge the organisation you’re donating to so we can keep the lights on and pay for staff to manage the technology.
We’ve done our absolute best to keep the fees on GiveNow as low as possible, so more of your donation goes to the causes you care about.
Organisations on GiveNow can select between three different plans depending on their needs, so the platform fees applied to your donation will be 0%, 2.40% or 3.25%, depending on your chosen organisation’s plan.
If a donor chooses to cover the fees on an organisation's behalf, the platform fee amount will be added to the original donation amount. Donors can of course opt-out of covering these fees, in which case the platform fee be paid by the organisation.
See an example of how the cover fee appears to a donor to cover the platform fee in the payment process:
The platform fees are automatically deducted from an organisation's total remittance amount each month. Organisations will receive an excel spreadsheet identifying the platform fee per donation.