GiveNow offers three plans to organisations:
- Starter, a basic offering with no platform fees for not-for-profit organisations with uncomplicated needs;
- Basic, a mid-tier offering for those who need a few more bells and whistles (customised default donation amounts; ability to prompt donors to cover fees); and
- Pro, for organisations that want all the bells and whistles (ability to embed forms on their own website; integrations; permissions).
Pricing
From December 1, 2019 new fees will be applied on GiveNow. We will always remain true to our mission to “democratise giving” by providing a commission-free service for Starter Plan organisations on our platform.
Platform-Fee Cover enables people to cover the platform fee at the time of payment. Our research shows that when offered, the majority of people choose to cover the fee.
| Starter | Basic | Pro | |
|
Setup or Ongoing Fee |
None | None | None |
|
Platform Fee (Per transaction) |
0.00% | 2.40% | 3.25% |
|
Platform-Fee Cover Available |
❌ | ✅ | ✅ |
|
Credit Card Merchant Fee (Per transaction) |
The credit card merchant fees reflect exactly the wholesale fee we receive from our payments partner. From 20 May, 2021 the merchant fees will be: Donation made to DGR Organisation: - Visa/Mastercard Australian Card = 0.26% - Visa/Mastercard International Card = 3.50% - Amex Australian Card = 1.43% - Amex International Card = 1.9% - Direct Debit = 0.00% (Avail. for regular donations only) All other transactions and donations to non-DGR Organisation: - Visa/Mastercard = 0.99% - Visa/Mastercard International Card = 3.50% - Amex Australian Card = 1.43% - Amex International Card = 1.9% - Direct Debit = 0.00% (Avail. for regular donations only) |
||
|
GST |
All fees (both the Platform Fee and the Credit Card Merchant Fee) are inclusive of GST. The total GST incurred is provided in the monthly remittance statements sent to organisations. |
||
Features
| Starter | Basic | Pro | |
|
Cause Limit |
1 | 2 | Unlimited |
|
OrgHQ Fundraising Portal |
✅ | ✅ | ✅ |
|
Time Limited or Unlimited Causes |
✅ | ✅ | ✅ |
|
One-off and Monthly Payment Options |
✅ | ✅ | ✅ |
|
Visa, Mastercard, Amex & Direct Debit |
✅ | ✅ | ✅ |
|
Other Ways to Give Listings |
✅ | ✅ | ✅ |
|
Automated Receipts |
✅ | ✅ | ✅ |
|
Remittance Reports |
✅ | ✅ | ✅ |
|
Real-time Analytics |
✅ | ✅ | ✅ |
|
Peer-to-peer Fundraising (CrowdRaiser) |
✅ | ✅ | |
|
Access Real-time Donation Data |
✅ | ✅ | |
|
Access Real-time Contact Data |
✅ | ✅ | |
|
Receive Daily Donation Summary |
✅ | ✅ | |
|
Additional Recurring Payment Cycles |
✅ | ✅ | |
|
Customise Default Donation Amounts |
✅ | ✅ | |
|
Customise Receipt Emails |
✅ | ✅ | |
|
Prompt Payers to Cover Platform Fee |
✅ | ✅ | |
|
Donation Gift Cards |
✅ | ✅ | |
|
Embed Donation Form on Websites |
✅ | ||
|
Add Users & Set Permission Levels |
✅ | ||
|
Salesforce Integration |
✅ | ||
|
Google Analytics Integration |
✅ | ||
|
Custom Thank You Message for donors |
✅ | ||
|
Default donation frequency & amount |
✅ |
Changing Plans
Upgrading or Downgrading plans is easy and can be done directly through OrgHQ, by Administrator-level users (Managers and Analysts do not have access to this area).
- Log in to your OrgHQ account
- In the left-hand side menu, select 'Details' and then 'Change Plan'
- Select which plan you would like to upgrade/downgrade to
- If you would like to downgrade, you will be guided on whether you need to close or stop anything first (for example, you might need to close some causes before downgrading)