How do I close an event?

You can close an event if no tickets have been sold and you no longer plan to run it. If tickets have already been sold, the Close option will not be available — you will need to cancel the event instead. You can also pause (hide) ticket sales if you want to temporarily stop sales and resume later.

Note: Only a GiveNow team member can reopen a closed event. Contact us at service@givenow.com.au if you need an event reopened.

Close an event

1. Log in to OrgHQ.
2. Go to Manage events, located under Events in the left-hand menu.
3. Locate the Active event you want to close.
4. Select Close from the dropdown menu to the right of the Edit button.
5. Confirm that you wish to close the event. The event will now display as Closed on the Manage Events page.