Registering your not-for-profit organisation with GiveNow is a straightforward process that involves signing up, submitting the required documentation, and receiving approval from the GiveNow team.
Note: The GiveNow team will review and approve suitable registrations within two business days. After that, your merchant account with our payment partner, Merchant Warrior, will be activated within a further one to two business days. Only once both steps are complete can your organisation begin receiving funds.
Follow the steps below to ensure a successful registration.
Step 1: Sign up and choose a plan
- Visit www.givenow.com.au and select Organisation Sign Up from the top navigation bar.
- Complete the quick contact form with your details. Once submitted, you will be redirected to the full organisation registration form.
- Fill out the registration form and select Create account.
Note: The plan you select here can be changed at any time. - After signing up, you will receive an email from GiveNow asking you to verify your email address. Select the Verify your account link in the email.
- Once verified, you will be directed to the OrgHQ dashboard.
Step 2: Prepare the required documentation
Before starting the organisation and compliance wizard, have the following documents and information ready:
- Your organisation's Australian Business Number (ABN).
- Certificate of Incorporation (or equivalent).
- Proof of your authority to fundraise in each state where you plan to operate, or a valid reason for exemption. For more information, see fundraising legislation requirements.
Note: This is only required if you intend to accept donations on GiveNow. - Names and roles of your Chair, Secretary, and Treasurer. For organisations not registered with the ACNC, digital identity verification of these individuals is required.
- A digital copy of your logo and an image to use as a cover photo. For dimensions, see What are the image specifications for GiveNow?
- Bank details:
- A digital copy of a bank statement or deposit slip showing your organisation's name, BSB, and account details on one page.
- Authorised signatories for the bank account, including their name, email address, and date of birth (this information is encrypted for security).
Step 3: Complete the organisation and compliance wizard
From the OrgHQ dashboard, locate the organisation and compliance section. Select Complete organisation setup to begin the process.
The wizard consists of the following tabs. Ensure each is fully completed:
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Public profile:
- Add your organisation's address, public email, phone number, and website.
- Upload a logo and cover photo.
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Private details:
- Enter information about your organisation's committee members, including roles such as Chair, Secretary, and Treasurer. At least two unique individuals must be listed.
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Compliance:
- Provide your organisation's legal name and upload any required documentation, such as an Incorporated Association Document.
- If you plan to accept donations, indicate this and provide details of any fundraising licences required in your state or territory.
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Bank details:
- Enter your organisation's bank account details, including BSB, account number, and a verification document.
- Provide information about authorised signatories.
Once all sections are complete, select Save and submit to send the information to GiveNow for review.
Note: Before completing the wizard, you can create drafts of causes, memberships, events, or other listings to preview and explore options. These drafts will be saved until your organisation is fully approved.
Step 4: Await approval
Once you submit the organisation and compliance wizard, the GiveNow team will review your details within two business days.
If your organisation is approved, you will receive a confirmation email. After this, your merchant account with Merchant Warrior will be activated within another one to two business days, enabling your causes and other pages to go live and start receiving funds.
Watch how the compliance steps are completed
Need help?
Contact us at service@givenow.com.au — we are always happy to assist.