If you are unable to run your event, you can close your event within GiveNow.
Cancel an Event
- Login to OrgHQ.
- Go to Manage Events, located under Events in the OrgHQ menu.
- Find the Active Event that you wish to cancel.
- Use the dropdown menu to the right of the Edit button and select Cancelled.
- The Event or Type will now display as Closed (Cancelled) on the Manage Events dashboard.
As the organisation who is running the event, you are responsible for communicating any changes to your event. GiveNow provides options for you to download your attendee data so you can easily produce an email list.
Additionally, if you need to cancel your event, please contact GiveNow Customer Service, to discuss bulk refunding attendees.