Yes. While most supporters will purchase a membership directly through GiveNow, your organisation may have unique cases where this is not possible — for example, gifted lifetime memberships or unique payment scenarios. You can create an "offline" member record so that their details are stored centrally alongside all other members.
Members created through this process will:
- Not have any automatic emails sent to them from GiveNow.
- Not auto-renew.
- Not have any receipts generated through GiveNow.
- Be able to update their details with a MyGiving account.
Create an offline member
- Log in to OrgHQ.
- Go to View members, located under Memberships in the left-hand menu.
-
Select Add new member.
- Select the Member type for the member you want to create, then enter the contact details and question answers for that membership type.
- Select Save.
Note: No automated email is sent to offline members from the GiveNow system. Please ensure your organisation emails these members directly and includes a link to log in to MyGiving so they can update their details.