You can turn on the option for donors to cover your platform fee in OrgHQ. When this feature is enabled, donors will automatically be charged the platform fee, but have the option to remove it on the payment page.
Enable platform fee cover
- Log in to OrgHQ.
- Go to Manage Causes, located under Causes & Donations in the OrgHQ menu.
- Select Edit to the right of the Cause you want to enable the platform fee cover for.
- On the Donation form tab, go to the Payment section.
- In Platform fee, select Enable donors to cover the GiveNow platform fee, and then select Save & Close to apply your changes.
- Repeat as needed for each active Cause.