GiveNow automatically issues receipts to your donors unless your organisation has changed the default receipt settings in your Causes. Receipts are issued at the time of the donation, and donation summaries are issued at the end of the financial year.
To issue your own receipts, log in to OrgHQ and untick the 'Receipts' box under Donations & receipts in the Settings tab - see here:
Example receipt
Below is an example of a receipt issued for a donation to an organisation with DGR status.
References to tax deductibility do not appear on receipts for donations to organisations that don't have DGR status.
Where an organastion can view and resend a receipt to donors
To resend a receipt to a donor, this can be easily done by:
- Log in to OrgHQ.
- Go to View Donations, under Cause & Donations in the left-hand menu.
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Select View for the donation to you want to see.
- Click on Download Receipt.