How do I edit or close a custom question?

You can edit or close existing custom questions at any time. Changes apply wherever the question is used, including event and membership purchase forms.

Note: Editing an existing question may make past answers inconsistent with future responses. If you want to preserve old data, create a new question instead of changing an existing one. Closing a question will remove it from all active listings. If you only want to stop using a question temporarily, you may prefer to remove it from individual events or memberships instead.

Edit a custom question

1. Log in to OrgHQ.
2. Go to Custom questions, located under Details in the left-hand menu.

3. Under Existing questions, find the question you want to review (or use the search bar).

   

4. Select the question.
5. Make your changes in the Properties section (e.g. edit the text, adjust the question type, update options, or revise help text).
6. Review your changes in the Preview section.
7. Select Save to apply your edits.

Close a custom question

1. Log in to OrgHQ.
2. Go to Custom questions, located under Details in the left-hand menu.

3. Under Existing questions, find the question you want to review (or use the search bar).

   

4. Select the question.
5. In the Used by section, review which event or membership forms currently include the question.

6. To close the question, select the three dots next to Save and choose Close.

   

7. Confirm you want to close the question. It will no longer appear on active events or memberships.

Note: Closed questions cannot be reopened. If you might need the question again in future, consider simply removing it from current forms instead of closing it. You can learn how to do so here: How do I remove custom questions from an event or membership?