We’ve worked really hard to keep fees down. First off, there are no set-up fees or ongoing fees.
Here’s the breakdown of transaction fees:
| Donation Type | Organisation DGR Status* | Credit Card Fees | Direct Debit Fees | Platform Fee | |
|---|---|---|---|---|---|
| Visa/Mastercard | Amex | ||||
| Standard Donation | DGR Organisations | 0.30 - 0.35%** | 1.43% | 0 | 0 |
| Non-DGR Organisations | 0.70 - 0.90%** | 1.43% | 0 | 0 | |
| Crowdraiser Donation | All Organisations | Included in Platform Fee | N/A | 3.8% | |
* Unfortunately the credit card schemes charge different interchange fees for DGR and non-DGR merchants. We are doing what we can to try and ensure equal fees are charged to all not-for-profits for standard donations, regardless of their DGR status.
** These fees vary based on the card type, issuing bank and whether it’s an Australian or international card. We’ll provide you a detailed breakdown of your fees with each remittance, but you can expect your credit card fees to be approximately 0.35% per transaction for Visa/Mastercard if you have DGR and 1.43% for Amex. No, we aren’t joking about these fees. We’ve done everything we can to get them as low as possible.