We’ve worked really hard to keep fees down. First off, there are no set-up fees or ongoing fees.
Here’s the breakdown of GiveNow's transaction fees:
| Donation Type | Organisation DGR Status* | - Credit Card Fees - | Direct Debit Fees | Platform Fee | |
|---|---|---|---|---|---|
| Visa/Mastercard | Amex | ||||
| Standard Donation |
DGR Organisations |
0.30 - 0.35%** | 1.43% | 0 | 0 |
|
Non-DGR Orgs |
0.70 - 0.90%** | 1.43% | 0 | 0 | |
| CrowdRaiser™ Donation |
All Organisations |
Included in Platform Fee | N/A | 3.8% | |
| Embed Donation |
All Organisations |
Included in Platform Fee | NA | 1.5% | |
Please note: All fees are inclusive of GST. The total GST incurred will be provided in the monthly remittance statement.
The fees we are charged by the card schemes are the only fees you incur. GiveNow covers all other banking and service fees.
* Unfortunately the credit card schemes charge different fees for DGR and non-DGR organisations. We are doing what we can to try and ensure equal fees are charged to all not-for-profits for standard donations, regardless of their DGR status.
** These fees vary based on the card type, issuing bank and whether an Australian or international card is used. We’ll provide you with a detailed breakdown of fees with each remittance, but you can expect credit card fees to be approximately 0.35% per transaction for Visa/Mastercard if you have DGR and 1.43% for Amex. That's it. We’ve done everything we can to get them as low as possible and we add NO commission at all.