We’ve worked really hard to keep fees down. First off, there are no set-up fees or ongoing fees.
Here’s the breakdown of transaction fees:
|Donation Type||Organisation DGR Status*||- Credit Card Fees -||Direct Debit Fees||Platform Fee|
|Standard Donation||DGR Organisations||0.30 - 0.35%**||1.43%||0||0|
|Non-DGR Organisations||0.70 - 0.90%**||1.43%||0||0|
|CrowdRaiser Donation||All Organisations||Included in Platform Fee||N/A||3.8%|
|Embed Donation||All Organisations||Included in Platform Fee||NA||1.5%|
Note that GiveNow has NEVER taken a commission on standard donations - and we never will. The fees we are charged by the card schemes are the only fees you incur. GiveNow covers all other banking and service fees.
* Unfortunately the credit card schemes charge different interchange fees for DGR and non-DGR merchants. We are doing what we can to try and ensure equal fees are charged to all not-for-profits for standard donations, regardless of their DGR status.
** These fees vary based on the card type, issuing bank and whether it’s an Australian or international card. We’ll provide you a detailed breakdown of your fees with each remittance, but you can expect your credit card fees to be approximately 0.35% per transaction for Visa/Mastercard if you have DGR and 1.43% for Amex. No, we aren’t joking about these fees. We’ve done everything we can to get them as low as possible and we add NO commission at all.