We’ve worked really hard to keep fees down. First off, there are no set-up fees or ongoing fees.
Here’s the breakdown of GiveNow's transaction fees:
| Donation Type | Organisation DGR Status* | - Credit Card Fees - | Direct Debit Fees | Platform Fee | |
|---|---|---|---|---|---|
| Visa/Mastercard | Amex | ||||
| Standard Donation |
DGR Organisations |
0.30 - 0.35%** | 1.43% | 0 | 0 |
|
Non-DGR Orgs |
0.70 - 0.90%** | 1.43% | 0 | 0 | |
| CrowdRaiser™ Donation |
All Organisations |
Included in Platform Fee | N/A | 3.8% | |
| Embed Donation |
All Organisations |
Included in Platform Fee | NA | 1.5% | |
Please note: All fees are inclusive of GST. The total GST incurred will be provided in the monthly remittance statement.
Note that GiveNow has NEVER taken a commission on standard donations - and we never will. The fees we are charged by the card schemes are the only fees you incur. GiveNow covers all other banking and service fees.
* Unfortunately the credit card schemes charge different fees for DGR and non-DGR organisations. We are doing what we can to try and ensure equal fees are charged to all not-for-profits for standard donations, regardless of their DGR status.
** These fees vary based on the card type, issuing bank and whether an Australian or international card is used. We’ll provide you with a detailed breakdown of fees with each remittance, but you can expect credit card fees to be approximately 0.35% per transaction for Visa/Mastercard if you have DGR and 1.43% for Amex. That's it. We’ve done everything we can to get them as low as possible and we add NO commission at all.