If you have recently received notification from your organisation that your membership is now managed on the GiveNow platform, welcome aboard!
The details entered into our system are the essentials only to keep your membership going with your wonderful community organisation.
What is NOT included in the transfer of your membership to our system is:
- Information relating to your membership beyond your name, email address, membership type and your critical membership dates. You will need to login and complete the rest of the specific questions relating to your organisation membership registration.
- Payment details relating to any automatically renewing memberships.
It's time to complete your membership registration details on GiveNow
So to login and complete your registration, please follow the following steps:
- Go to the login page on GiveNow to register a password via the login page.
- Click on "Forgotten Password" to create a password and login.
- At the top of your MyGiving page, you will now see a page that looks something like this:
Click on "Update Details"
4. You will be taken to your membership registration page that will look something like this:
- Click on Details "Update" button to complete whatever questions exist here, as created by your community organisation that you are registered as a member.
- Click on Payment and Renewal "Update" should your membership type be nominated as an automatic membership renewal. By entering your details here, they will be securely stored and used to future membership renewal payments.
Should you have any queries regarding this process, please do not hesitate to contact service@givenow.com.au as our team are here to assist.
Ongoing support for your membership
GiveNow has been nominated by your community organisation to manage your membership with them. Our system is designed and built for Australian community organisations, and our support team are here in North Melbourne to assist you at anytime.
Via the GiveNow platform, please login to use the MyGiving portal at anytime in order to:
- Update your personal details relating to your membership, should they change
- Update your credit card details, should they change or expire.
- Adjust the type of membership you have purchase, or cancel an existing membership.
Again, should you have any queries please do contact service@givenow.com.au for assistance.