Organisations on the Pro plan can customise their embedded membership form to match the look and feel of their website. In addition to updating the names, descriptions, and prices of your membership types, you can adjust colours, fonts, data fields, and custom questions. To see examples of what customised forms look like, see What do embedded donation forms look like?
Access the membership form settings
- Log in to OrgHQ.
- Go to Manage memberships, located under Memberships in the left-hand menu.
- Select Edit for the membership with an approved embed domain. Then, navigate to the Purchase Form tab.
What you can customise
The Purchase Form tab contains the following customisation options.
Fonts and colours
Adjust the primary and secondary button colours, text colours, and font to match your website's branding.
Additional questions
Include custom questions in your membership form to collect additional information from members. You can add or remove custom questions from an active membership at any time. For more on custom questions, see How do I create custom questions?
Data fields and number of steps
The form always collects first name, last name, and email. You can choose to remove optional fields such as title, address, and phone number to reduce the number of screens a supporter sees.
Thank you page
Customise the confirmation page that members see after completing their membership purchase. You can add a thank you message.
Note: The following settings cannot be changed once a membership has been approved: the renewal frequency for each membership type and the application of GST to the membership fee.
Note: If you change membership pricing, your organisation is responsible for notifying existing members. This is particularly important for members who have registered with automatic renewal, as their renewal amount will reflect the updated price.