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  1. GiveNow
  2. Help for Organisations
  3. Collecting and managing donations

Collecting and managing donations

This section outlines how to approach the process of seeking donations and what happens next when a donation has been created.

  • Does GiveNow issue receipts to donors?
  • How can I add images and descriptions to our default donation amounts?
  • How do I find the QR code for our Cause?
  • Can donors make regular donations?
  • Can an organisation administrator stop/cancel a donor's regular donation?
  • How does GiveNow's Matched Giving 1.0 work?
  • Can we ask additional questions of our donors?
  • What payment options are available for donors?
  • Can people donate from overseas?
  • How do I download our donation data and donor data?
  • How do I receive the daily summary report of donations for my cause?
  • How do I turn on the option for our donors to cover the platform fee?
  • What is the refund policy?
  • How do donors update or cancel their payment details?

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