GiveNow Pro Plan users are able to customise the payment form for their Cause when so that when they embed the form it suits the look and feel of the organisation's website.
To edit the embed form
- Login to OrgHQ.
- Go to Manage Causes, located under Cause & Donations in the OrgHQ menu.
- Select Edit for the Cause you have an Embed form that has been approved.
What can be customised
The following elements that are able to be customised in the embed form:
Font styles and colours
See Donation Form > General section.
Users can select the colour for the form button and text colour, for the primary and secondary options.
Organisations who are approved to use Embed can customise the font type by progressing to Embedded donation form then Font.
Regular donation intervals
If you want to create a regular giving campaign for specific regular donation periods, you can opt-out of the donation interval options: One-off, Daily, Fortnightly, Monthly, Quarterly, Annually.
Donation frequency customisation is done through Donation Form > Amount section.
Suggested donation amounts
Organisations can change of the suggested donation amounts (minimum $5, maximum $10,000) to suit your campaign ask.
Donation amounts customisation is done through Donation Form > Amount.
Pro and Basic Plan users can also select the default amount from the Default donation amount drop down list.
To add more context to your suggested donation amounts, you can add images and descriptions for each amount by going to Donation Form > Descriptions & images and selecting Show descriptions and/or images with donation amounts. You are then asked to populate each suggested amount with a title, description and image.
You are able to include in the transaction page questions for your donor that can be either single choice, multiple choice or text answers.
Donation questions customisation is done through Donation Form > Questions.
Data collected and number of steps
You are able to reduce the friction of your embed form by:
- In the Contact section, reduce the number of data fields requested of donors by deselecting Title, Phone and / or Address.
- In the Questions section, reduce the payment steps by deselecting the options Notification, Card, Note, Additional Questions.
Confirmation page thank you message
In the General section, edit the text in the Thank you message box to customise the message displayed after a donation.