OrgHQ Administrators with Basic or Pro plans can stop regular donations at the request of the donor. Only donors can edit the amount or frequency of their regular donations.
Stop a donor's regular donation
- Log in to OrgHQ
- Go to View Donations, under Causes & Donations.
- Find the donor using their first or last name, and select View.
- In the donation screen, find Regular Donation and select Stop Regular Donation.
- In the pop-up screen, select Stop Donation to confirm your action.