We have done everything in our power to keep the fees as low as possible to ensure as much of the funds as possible can reach your chosen cause.
We don't charge organisations a set-up or ongoing fee and we also don't charge any commission on standard donations. Our platform fee on donations through a CrowdRaiser™ is all-inclusive at 3.8% and is far lower than the 6-10% other platforms charge.
Here’s the breakdown of transaction fees:
| Donation Type | Organisation DGR Status* | Credit Card Fees | Direct Debit Fees | Platform Fee | |
|---|---|---|---|---|---|
| Visa/Mastercard | Amex | ||||
| Standard Donation | DGR Organisations | 0.30 - 0.35%** | 1.43% | 0 | 0 |
| Non-DGR Organisations | 0.70 - 0.90%** | 1.43% | 0 | 0 | |
| CrowdRaiser™ Donation | All Organisations | Included in Platform Fee | N/A | 3.8% | |
* Unfortunately the credit card schemes charge different interchange fees for DGR and non-DGR merchants. We are doing what we can to try and ensure equal fees are charged to all not-for-profits for standard donations, regardless of their DGR status.
** These fees vary based on the card type, issuing bank and whether it’s an Australian or international card. No, we aren’t joking about these fees. We’ve done everything we can to get them as low as possible.
With other platforms and payment gateways you will typically be paying between 6% - 10% after the transaction fees and commission has been factored in. That's not including the cost involved just to be listed on many other platforms.